As the PPA works hard to implement its plan for 2012 we are already seeing results. Our goal is to provide better, friendlier & efficient service. Here’s another letter from a happy driver!
I had to write you in view of the fact that I had a wonderful experience with a PEO yesterday. Mr. V. Morrow helped save me $4. The kiosk on No. 18th had read my Smart Card and deducted the money. However, no receipt appeared. I noticed Mr. Morrow across the street so I motioned to him for help. He came over and listened to my plight , made a phone call, and then used the walkie-talkie. Within minutes , a technician appeared in a van and opened up the kiosk and lo and behold there was my receipt along with about 8 others that were jammed inside.
Because of Mr. Morrow’s actions, I had a nice experience in Center City and did not have to lose my 4 dollars.