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Taxis For All Philadelphia In Support of Order 126-11: Modern Taxicab Standards

You are stranded and alone. It is 2 a.m., you are 10 miles from your home, and there is no bus route you can take back. Most have stopped running anyway. You call for a cab for the eighth time, but there is still not a single vehicle in the whole city to take you home. You have been waiting for three hours, hoping that one will come on duty. All you can do is wait.

It is a story common to more than 120,000 people with mobility disabilities in Philadelphia. You do everything right—you call for a ride from a taxicab company (often days beforehand, as is the current policy for wheelchair accessible vehicles) and your ride just never shows up. And when they stand you up, you’re stuck waiting on that lonely corner.

The Philadelphia Parking Authority’s Proposed Rulemaking Order 126-11 ”Modern Taxicab Standards” would solve this problem. The new regulation will require vehicles purchased for taxicab service after a designated date to be wheelchair accessible. If this rule is approved, the precedent of universal accessibility will be set here in Philadelphia and other cities across the nation will be urged to follow suit. We have waited on that lonely street corner long enough.

Accessibility is a civil right. Twenty-five years after the Americans with Disabilities Act was signed into law, politicians and businesses alike are still disregarding the rights of people with disabilities. As with every struggle for civil rights, a shift will only occur through the efforts of those with the strength and courage to correct injustice. We must continue the fight.

This regulation is about more than transportation. Being able to utilize a responsive transit system means being able to participate in society. Being heard and understood starts with being able to come to the table. Accessibility is the first step toward awareness and acceptance, and we can’t afford to wait any longer.

Your part starts with submitting a public comment in support of this rulemaking. It starts with you going to and sending an email.

Let’s make the City of Brotherly Love the first city in America with a fully accessible, fully integrated taxicab system—with liberty and taxis for all.


Note: The above text was drafted by Taxis For All Philadelphia, an advocacy group promoting unhindered taxicab accessibility for those with mobility disabilities.   


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#TBT: AutoPark at Center City

#TBT 15th & ArchIn late 2014, you probably noticed that we added the brand spankin’ new Family Courthouse Garage to our slew of AutoParks in Center City. For this month’s #TBT, we’re not dwelling on 2014. Instead, we’re heading back to the same location in 1992.

Before becoming the Family Courthouse Garage, 1503 Arch Street was a surface lot called AutoPark Center City. In 1992, the AutoPark Center City opened for public use and was constantly filled to the brim until it closed up shop in 2010.

Clearly a lot has changed since 1992. Just look at the first customer’s truck and compare it to today’s Ford F150s! One thing hasn’t changed: 1503 Arch Street is still a perfect jumping off point for a good ole walking tour of Philly.

Now that you’ve stepped into 1992 — jump back to 2015 and see what our Family Courthouse Garage has to offer!

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When Parking in Philly is FREE!

4104988795_7451dc4c65_zAs consumers, we LOVE hearing the word free, right? And what’s not to like? It’s always refreshing to pull money out of your wallet only to be told to put it back.

We don’t want Philadelphians missing out on parking deals, especially when they’re free. That’s why we threw together a blog highlighting when parking is free in Philly! Take a look below and reach out to us on Twitter or Facebook with any questions! Also — don’t forget to check out the official PPA Parking Cheat-Sheet!


Holiday Parking:

Throughout each year, the PPA does not enforce parking meters on select holidays. In other words — FREE meter parking on the days listed below. Additionally, time limits on residential blocks are not enforced on:

  • New Year’s Day (January 1)
  • Easter Sunday
  • Memorial Day
  • Independence Day (July 4)
  • Labor Day
  • Thanksgiving
  • Christmas Day (December 25)

We also offer free meter parking on Saturdays after 11 a.m. from Thanksgiving to New Year’s Day.


Photo Credit: Alan Cleaver via Flickr

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#TBT: North Philly Neighborhood Lot

#TBT South Philly Nieghborhood LotFor this month’s #TBT, we’re heading back to the early 1990s as the Philadelphia Parking Authority (PPA) broke ground on its neighborhood parking lot at 7100 Ogontz Avenue in North Philadelphia. This throwback picture shows the attendees of the groundbreaking ceremony, from left to right: State Representative, Dwight Evans; PPA Chairman, Herman Wooden; State Senator, Alison Schwartz; and  former Mayor of Philadelphia, Wilson Goode.

After construction was complete, the lot served the business district for close to five years before being redeveloped. Nowadays you won’t find a parking lot if you drive by 7100 Ogontz Avenue. Instead, you can gas up and grab some Tastykakes at M & J Market before hitting the road.

Now let’s fast forward 20 plus years: Parking lots may come and go, but we still offer convenient parking throughout all parts of Philly. In fact, many of our facilities offer discounts such as Early Bird Specials and validations for many tourist attractions!

So the next time you need a parking spot in Philly, check out what our garages and autoparks have to offer. If you have any questions, we’ll get you answers on Twitter and Facebook.

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#UnblockBikeLanes: Continuing the Conversation

bike lane data mapIn December 2013, the Philadelphia Parking Authority initiated #​UnblockBikeLanes — a Twitter hashtag campaign to accomplish the following:

  • Give citizens the opportunity to report b​locked bike lanes via T​witter.​
  • Compile relevant data highlighting the most problematic areas with blocked bike lanes in the city.
  • Engage active voices within the Philadelphia community, in particular, The Bicycle Coalition of Greater Philadelphia.​

Since its launch more than a year ago, there have been over 270 reports of blocked bike lanes via #UnblockBikeLanes. On a daily basis, citizens have responded to our campaign and reported blocked bike lanes.

We’d like to thank the public for providing us with invaluable data and feedback​ on this vitally important issue and continuing the conversation of bicycle safety in Philadelphia.

One question that been frequently asked is, “What’s being done with #UnblockBikeLanes?”​and today we aim to answer that question by sharing the data that we’ve been gathering since December 2013.

Here’s an interactive map​ which highlights bike lane ticket issuance and #UnblockBlockBikeLanes​ reports from December 18th, 2013 to December 18th, 2014. This information allows us to zero in​ on problem areas for proper enforcement. Check out the map, and feel free to reach out to us with any questions or comments.

With the release of this data, it’s our hope that local residents and visitors to our great city will continue utilizing #UnblockBikeLanes and let us know of any bike lane violations.

Again, thank you​ for utilizing #UnblockBikeLanes. We look forward to continuing the conversation ​and remember: if you see a blocked bike lane, tweet us a photo along with the location, time and day with the hashtag #UnblockBikeLanes. You may also call our hotline to report blocked bike lanes at 215-683-9627.

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#TBT: 11th and Market Street Park & Lock Garage

#TBT 11th and Market StreetsRemember a few months ago when we took a look at the grand opening of our Edison Park and Lock Garage? Well, we’re back again!

In 1961, the Edison Park and Lock Garage officially opened to the public, but it wasn’t until 1962 that the garage was officially complete. In the picture to the left, construction workers put on the finishing touches as they meticulously raised a 38 foot sign to the roof. Once the garage was complete, it housed 500 parking spaces on 11th and Market Streets.

Obviously as times  change, so do the parking rates. Just take a look at the sign. The going rate for half-hour parking was only 15 cents!

Nowadays you won’t see the garage on 11th and Market Streets. Instead you’ll see entrances to the soon-to-be renovated Gallery at Market East. In fact, a few blocks away you’ll also notice our 8th & Filbert garage is undergoing a much anticipated transformation! Also, if you haven’t already, make sure you check out the discounts we currently offer at our AutoParks!

Once again, we’d like to thank Margery Sly, Director of the Special Collections Research Center at Temple University, for sharing these pieces of Philadelphia Parking Authority history with us.

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Paying Parking Tickets: There’s an App for That

Nowadays you can do  pretty much anything with the countless apps available on smartphones. If you need directions, boom, Google Maps. Buying something on Amazon? Click — done. Sharing a selfie? Bam, Instagram.

You get the jist. No matter what you’re trying to do, there’s probably an app for it. But what about paying for parking tickets? There’s an app for that.

Here’s the deal: with the free-to-download app PayTix, if you choose not to contest a ticket, it will be available for payment 24 hours after  receiving it. Just like most apps out there, it’s pretty cut and dry and easy to navigate.

After downloading PayTix, pick your preferred PayTix city (Philadelphia) and enter your ticket number. From there, you’ll be prompted to create a billing information profile. That way, your billing formation will be saved in case you need to pay another ticket in the future. The only thing you’ll need for future use will be your credit card number, which PayTix doesn’t keep for security purposes.

And there you have it! A more convenient way of paying your parking tickets. But remember: the Philadelphia Parking Authority will always support your right to contest a ticket you feel has been wrongfully issued.

If you’d like to download PayTix, it’s available on both iTunes and Google Play. More info on the app can also be found here.

Any questions? Get at us on Twitter or Facebook or send an email to



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PPA Airport Operations 10th Anniversary

Airport Economy LotIf you live in the greater Philadelphia area, you’ve probably flown out of the Philadelphia International Airport

(PHL). But before you checked in your luggage and made a beeline to your gate, where did you leave your car? Well, if you didn’t take SEPTA, there’s a good chance you parked with us before taking to the skies.

For the past 10 years, the Philadelphia Parking Authority (PPA) has operated the PHL’s parking facilities. From the very moment the PPA began operating PHL’s parking, our airport staff has strived to provide convenient, affordable and hassle-free parking — and they’ve done just that.

Let’s take a look at the improvements we’ve made in the past 10 years.

Economy Parking:

Ten years ago our airport economy lots held roughly 4,100 parking spaces. Yeah — that seems like a lot, doesn’t it? But guess how many they hold now? Well if you add 3,000 to 4,100, you’ll get your answer. That’s right: We’ve expanded the economy lots by 3,000 spaces in 10 years. Believe it or not, our economy lots offer more than just parking. Check out everything our economy parking has to offer here.

Technological Enhancements:

Aside from adding parking spaces, we’ve also beefed up our use of new technologies that weren’t available a decade ago. By using these new technologies, we’ve greatly enhanced customer service experiences and cut back on paper usage by printing 30,000 less tickets per month!

Credit Card In and Out

Some of our enhancements include ways to get you in and out of the parking lots faster. At our airport parking facilities, lines are a thing of the past. Why? Well, in addition to using Google Wallet, we also offer a credit card in and out service. It’s simple: When entering our airport parking facilities, just have your credit card ready. At the entrance, insert the credit card into the ticket issuing machine. When exiting, just head to a Self-Service Credit Only automated lane and insert the same credit card. Also, if you have a contact-free enabled credit card, just hold the card about three inches from the vertical reader built into the ticket issuing machine and patron interface box at the exit. After that, the gates will lift and boom — you’re on your merry way.

Real-time Garage Parking Availability

It’s always great to know what you’re walking into, or in this case driving into, right? Well, another technological enhancement we’ve added is our real-time garage parking availability system. The PPA website is updated every 15 minutes, so drivers can check space availability before entering our airport garages. That way you’ll be able to make your flight without wandering around aimlessly looking for a parking spot.

License Plate Recognition (LPR)

The final enhancement we’ll highlight is the LPR. Sometimes when you’re gone for an extended period of time, you might forget where you parked your car. Trust us, with over 7,000 spaces, we understand it’s easy to forget where you parked. With the LPR, we can keep track of the exact spot you parked in. LPR technology works because cameras at the entrances of the parking facilities capture every license plate of every vehicle that enters. Then, the LPR software registers that information into the PPA’s database, so we can pull that information if needed. So if you forget where you parked after a long flight, let one of our team members know and we’ll locate your car!

Sure, we’re proud of expanding our economy lot and adding the tech features. But what are we most proud of? Our dedicated airport staff who made it happen — in only 10 years.

Frank Ragozzino, Director of Airport Operations, sums it up by saying, “I’m most proud of the workforce. It was a monumental task to take on operating at the airport. There were a number of issues we had to resolve and a lot of folks here were apprehensive when we took over airport operations. People were afraid they would lose their jobs.”

Frank continues, “It took a lot of hard work in making employees aware of the policies. We couldn’t go in there like gangbusters. We wanted to let them know they are part of, not to sound corny, the PPA family.

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#TBT: Another Trip to the Rittenhouse Square Garage

#TBT Rittenhouse SketchIf you saw last month’s #TBT, you took a stroll into the past and saw the opening ceremony for our old Rittenhouse Square Garage. This time around, we’re taking a glance at an artist’s sketch before it was built.

Before excavation began on February 10, 1953, this artist rendering gave a near perfect glimpse of what the Rittenhouse Square Garage would look like. Nowadays, the garage is still nestled at 18th and Walnut Streets right across from Philly’s treasured Rittenhouse Square Park. So the next time you’re at the Rittenhouse Farmers Market or taking your dog for a walk in the park, glance over to 18th and Walnut Streets.

There you have it. Another trip down the Philadelphia Parking Authority’s (PPA) memory lane. While you’re here check out the discounts we offer at our current garages!

And yet again, we’d like to thank Margery Sly, Director of the Special Collections Research Center at Temple University, for continuing to share pieces of PPA history with us.

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Parking Violations Branch FAQs

ppa-photoHave you ever had to make a trip to our Parking Violations Branch (PVB)? If so, it was probably because you had to pay for a parking ticket. Or maybe you needed to pay towing and impoundment fees. We know — it probably wasn’t the highlight of your day. But we want to make sure your trip to the PVB is quick so you can go about your day.

How can we make your PVB trip quick? By answering your questions before arriving. So check out our PVB FAQs we’ve gathered below. But if you’re not getting answers, let’s hear your concerns on Facebook and Twitter and we’ll get you squared away.

Hours of Operation:

  • Monday – Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: 9:00 a.m. to 1:00 p.m.
  • Sunday: Closed


Question: I had my kiosk recipe on the dashboard; why did I receive a ticket?

Answer: If you received a violation and had your kiosk receipt in your vehicle, there are many reasons why you may have received a citation. Here are a few examples: it’s possible that the receipt flipped over when you closed your door, your time may have expired, or perhaps, due to inclement weather, the expired time was simply illegible.


Question: I received an inspection expired violation, but I have proof that my car was inspected. What should I do?

Answer: If you received an expired inspection violation, you must send in a copy of your Emissions Report (which can be obtained from your mechanic) using any of the options listed here.


Question: Is there a statute of limitations on parking tickets?

Answer: There are no statute of limitations for parking tickets.


Question: How many tickets can I receive before my car registration is suspended?

Answer: Vehicle must have six or more open parking tickets issued within the last three years.


Question: How do I find out how many tickets I have?

Answer: There are three ways to find out how many tickets you have:

  1. Call the Parking Violations Branch at 1-888-591-3636. This is an automated system so be sure to use the following prompts to reach a representative: 1, 4, 5 and 1 again.
  2. Email or reach out to us via Twitter or Facebook.
  3. Send your inquiry to the City of Philadelphia, P.O Box 41818, Philadelphia, PA 19101.


Ticket Payment and Contesting Options:

Question: What forms of payment do you take?

Answer: We accept the following forms of payment:

  1. By mail: Parking Violations Branch, P.O. Box 41818 Philadelphia, PA 19101-1818. Check or money order should be made out to “City of Philadelphia” and include the ticket number being paid. Do not send your check to the Philadelphia Parking Authority. For your peace of mind, please do not mail cash.
  2. In person: Parking Violations Branch, 913 Filbert Street Philadelphia, PA 19107. Weekdays between 8:00 a.m. and 8:00 p.m. and Saturdays between 9:00 a.m. – 1:00 p.m.
  3. By phone: Call (888) 591-3636 to pay by Visa, Mastercard or Check. After the voice response system introduction, press “1″ and have your credit card or bank account information ready. This service is available 24 hours a day, seven days a week. Please note there is a $3.50 processing fee for over the phone payments.
  4. Online: Payments may be submitted online here. Please note there is a $3.50 processing fee for online payments.


Question: How do I get on a payment plan?

Answer: You may qualify for a payment plan if you are unable to pay in full. Call 888-591-3636 for more information. In general, the amount owed must be over $125, you must make a down payment of 25% and you must provide an eligible credit card, debit card or checking account from which automated monthly payments can be electronically withdrawn. The minimum monthly payment is $20 and the maximum term is 12 months.


Question: Where can I pay a Red Light Ticket?

Answer: If the Red Light Violation is not past-due, you have four ways to make a payment.

  1. By mail: To the address that is on both Notices’ of Violation.
  2. In person: At 45 N. 8th Street
  3. Over the phone: 1-844-248-0449.
  4. Online: Red Light Violations under 30 days old can be paid here. Please Note: To make online or over the phone payments, you will need your Notice Number and your PIN.


If the violation has gone past-due, you have four ways to make payment.

  1. By mail: To Parking Violations Branch, P.O. Box 41819, Philadelphia, Pa 19101
  2. In Person: At 913 Filbert Street
  3. Over the phone: 1-888-591-3636.
  4. Online: Red Light Violations over 30 days old can be paid here.


Question: I want to contest a ticket, but am unable to in person. What are my options?

Answer: If you are unable to attend an in-person hearing, you have multiple options for contesting a ticket. Click here for more details.


Booting and Towing Questions:

Question: How many tickets do I need to get on the boot list?

Answer: If you accumulate three or more unpaid parking tickets, your vehicle is eligible to have one of our yellow metal boots attached to it.


Question: Why was my car towed right after being booted without giving me a chance to pay?

Answer: If your vehicle was towed right after being booted, it could have been due to obstruction of rush hour traffic or because it was simply parked in a tow-away zone. For more information pertaining to booting and towing, please visit the Laws & Enforcement section of our website.


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