Contact Us

The Philadelphia Parking Authority’s Department of Public Engagement is proud to provide informational expo sessions to inform, educate and assist all of Philadelphia’s communities. During these informational expo sessions, PPA staff  from multiple departments provide hands-on assistance to residents regarding various topics including:
  • Residential Parking Permits
  • Avoiding a Parking Ticket
  • Red Light Camera Violations
  • Payment Plans for Parking Tickets
  • Parking for those with Disabilities
  • Outstanding Parking Ticket Status
  • Unclaimed Vehicle Auctions
  • Contractor Parking Placards
  • Loading Zones, Passenger Loading Zones, and Valet Zones
Please complete as much of the below form as possible. Additionally, please note that completing this form does not guarantee the Philadelphia Parking Authority’s participation or attendance at your event. 

Your Name (required)

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Please direct your email to the appropriate department:


Your Message


We   want to hear from you. If you have a question, we welcome you to contact us by department using the email form to the left.

NOTE: The appeals/hearings of parking tickets are handled by the Bureau of Administrative Adjudication. More information on this process can be found on the PPA Violations Page.
Payment plans, fees, mail notification of outstanding violations, and questions regarding payments may be directed to the Parking Violations Branch by calling 1-888-591-3636, Monday through Friday, 8AM to 8PM. 

Most inquiries can be answered by our Parking Violations Branch:

Please call 1-888-591-3636 and follow these prompts:

Press 1 for English or 2 for Spanish

After selecting your language option, you will be given the following prompts:

Press 1 to make a payment.

Press 2 if your vehicle has been booted or towed.

Press 3 if you received a registration suspension notice for failure to pay parking tickets.

Press 4 to dispute a ticket, report a broken meter or speak with a customer service representative.


Right to Know

The following links contain important information regarding the Parking Authority’s Right to Know Regulations:
Right To Know Law Memo
Right To Know Law Policy
Right To Know Law Fees 
Right To Know Request Form