Contact Us

To inquire about a parking ticket, please write to:

City of Philadelphia
Parking Violations Branch
P.O. Box 41818
Philadelphia, PA 19107

or call 1.888.591.3636 to speak to a customer service representative and follow the following prompts:
Press 1 for English or 2 for Spanish
Press 4 for dispute a ticket
Press 5 for contest a ticket or schedule a hearing
Press 1, and that will connect you to a customer service representative

PPA Customer Service may be contacted as follows:

Sue Cornell
Philadelphia Parking Authority
3101 Market Street
Philadelphia, PA 19104
SCornell@philapark.org

The Authority's Public Advocate may be contacted as follows:

Frank DeAngelis
Public Advocate
Philadelphia Parking Authority
3101 Market Street
Philadelphia, PA 19104
FDeAngelis@philapark.org

For information about Smart Cards, please call (215) 222-9100 or email smartcards@philapark.org