FAQS

 


I think my car was towed. What should I do?

Call us at 888-591-3636. If your car has been towed or impounded by the Philadelphia Parking Authority, we will be able to tell you where your vehicle was taken, and what to do to reclaim it.

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My car was towed/impounded. How do I get it back?

In order to reclaim a towed or impounded vehicle you must pay for all outstanding tickets as well as tow and storage fees. Payment must be made in person at one of two locations:

Parking Violations Branch

913 Filbert Street

8:00 a.m. to 8:00 p.m. weekdays

9:00 a.m. to 1:00 p.m. Saturday

 


Parking Authority Impoundment Lot 1

2501 Weccacoe Avenue

(near Columbus Boulevard and Oregon Avenue)

215 683-9550

7:00 a.m. to 9:30 p.m. Monday – Thursday

7:00 a.m. to 3:00 a.m. Friday

9:00 a.m. to 3:00 a.m. Saturday

12:00 p.m. to 3:00 a.m. Sunday

When you pay your fines and fees, they will tell you where to reclaim your vehicle. If it is not at the Weccacoe Avenue Impoundment Lot, it will be at one of our other lots:


Lot 2

2535 Swanson Street

215 683-9563


Lot 44

3201 North Delaware Avenue

215 683-9521

Lot 6

4701 Bath Street

215 683-9510


6801 Essington Avenue

215 683-9880

The hours at lots 2, 4A, 6, and 7 are:

8:00 a.m. to 9:30 p.m. weekdays

9:00 a.m. to 5:00 p.m. Saturday

4:00 p.m. to 8:00 p.m. Sunday

Please note that you must present the following to the staff at the Impoundment Lot before your vehicle will be returned to you:

  • Your valid driver’s license
  • Current vehicle registration
  • Proof of current insurance for the vehicle
  • Cashier’s receipt(s) along with the accompanying BAA/PVB Release Authorization for payment and/or adjudication of the tow and storage charges
  • Release authorization from the Philadelphia Traffic Court (only applies to vehicles impounded through Live Stop)

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My car was booted. Why did you tow it?

Booted vehicles may be towed for several reasons:

 

  • Booted vehicles will be towed within 72 hours from the time the boot was put on, if the boot has not been resolved;
  • Booted vehicles can also be towed for obstructing the rush hour traffic, or for concern that damage might be done to the vehicle.

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Why did I receive a ticket after the boot was released?

Vehicle must be removed within two hours of the boot release, especially if the booted vehicle obstructs traffic

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