- I think my car was towed. What should I do?
- My car was towed/impounded. How do I get it back?
- My car was booted. Why did you tow it?
- Why did I receive a ticket after the boot was released?
Call us at 888-591-3636. If your car has been towed or impounded by the Philadelphia Parking Authority, we will be able to tell you where your vehicle was taken, and what to do to reclaim it.
In order to reclaim a towed or impounded vehicle you must pay for all outstanding tickets as well as tow and storage fees. Payment must be made in person at one of two locations:
Parking Violations Branch
913 Filbert Street
8:00 a.m. to 8:00 p.m. weekdays
9:00 a.m. to 1:00 p.m. Saturday
Parking Authority Impoundment Lot 1
2501 Weccacoe Avenue
(near Columbus Boulevard and Oregon Avenue)
7:00 a.m. to 9:30 p.m. Monday – Thursday
7:00 a.m. to 3:00 a.m. Friday
9:00 a.m. to 3:00 a.m. Saturday
12:00 p.m. to 3:00 a.m. Sunday
When you pay your fines and fees, they will tell you where to reclaim your vehicle. If it is not at the Weccacoe Avenue Impoundment Lot, it will be at one of our other lots:
2535 Swanson Street
3201 North Delaware Avenue
4701 Bath Street
6801 Essington Avenue
The hours at lots 2, 4A, 6, and 7 are:
8:00 a.m. to 9:30 p.m. weekdays
9:00 a.m. to 5:00 p.m. Saturday
4:00 p.m. to 8:00 p.m. Sunday
Please note that you must present the following to the staff at the Impoundment Lot before your vehicle will be returned to you:
- Your valid driver’s license
- Current vehicle registration
- Proof of current insurance for the vehicle
- Cashier’s receipt(s) along with the accompanying BAA/PVB Release Authorization for payment and/or adjudication of the tow and storage charges
- Release authorization from the Philadelphia Traffic Court (only applies to vehicles impounded through Live Stop)
Booted vehicles may be towed for several reasons:
- Booted vehicles will be towed within 72 hours from the time the boot was put on, if the boot has not been resolved;
- Booted vehicles can also be towed for obstructing the rush hour traffic, or for concern that damage might be done to the vehicle.
Vehicle must be removed within two hours of the boot release, especially if the booted vehicle obstructs traffic